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  • Hello Mike,

    We finally made it back down to the beach after you guys had installed the new floor. It looks just great and we wanted to thank you for your personal attention in taking good care of us.

    Looking forward to working with you again!

  • Steve,

    Wanted to let you know that we are very happy with our flooring! The installation crew’s workmanship exceeded my expectations!

    -Tim & Dawn Diehm
  • Lisa,
    Just wanted to say thanks for the great job you and the folks at Mikes Flooring and Design Center did in the selection and installation of our elegant powered shades in our ocean-front condo.  We are repeat customers, and highly recommend you to our friends and family members

  • The carpet installation in our newly purchased house greatly exceeded our expectations. This was the best experience we have had with the installation of carpet in any home we have owned.  I would recommend Mike’s Flooring & Design Center for any carpet installation from a single room to an entire house as we have done.

  • Mike,

    During the recent tropical storm, Isaisa, we had luxury vinyl plank installed from Mike’s, throughout most of our home. The 4 man crew showed up early, in the middle of a tornado warning, and worked steadily, even with a 30 min. power outage. They were finished by early afternoon. The men were professional, respectful, efficient and expert at their jobs. We can’t say enough about them.

    Kenny was a great help with the initial process and Dennis answered more questions we had when setting up the scheduling.

    The flooring looks wonderful and we had a great experience working with everyone involved.

    Thank you so much. You have a wonderful, reliable business.

    -George and Candi Combs
  • We are returning customers who have always been pleased with the service and quality of goods purchased and installed from Mike’s Flooring and Design Center.

    Just wanted to thank you and the installers for the great service recently provided. The installers did an outstanding job. They even cleaned up before they left!

    Happy customers will always return and let their friends know about their experience.

    We’ll be back!

    -Lillian and Mike
  • We had Mike’s install flooring 9 years ago and were so pleased with their tile work that we contracted them again.

    And once again, we are VERY pleased with the results!

    ALL of the staff are friendly and professional!

    -John and Gina
  • Dear Mr. McCann:

    I am writing to express my total agreement with your Editorial in last week’s Coastal Point wherein you noted the importance of supporting small businesses. Supporting local businesses is good for our local economy and a smart way for us to purchase products and services.

    I would also like to point out that supporting local businesses is quite often even best for us as consumers. I’d like to give an example of a wonderful experience we recently had when purchasing carpet at Mike’s Carpet Connection in Fenwick Island. We purchased carpet after shopping for estimates. Box stores were within $100 of Mike’s price but we decided to buy from Mike, a local small business.

    Through no fault of Mike’s there were serious problems with the carpet that was purchased from a leading carpet manufacturer, twice! I do not want to get into specifics but suffice it to say Mike personally went way above and beyond basic customer service to ensure our satisfaction. And we have been satisfied! We believe that had we purchased the carpet from a box store and experienced any problem we would not have the good ending we experienced.

    I also noticed in last week’s Coastal Point that Mike’s Carpet Connection has a new name, Mike’s Flooring and Design. We wish Mike success with this endeavor and highly recommend him to anyone looking for a trustworthy business to support.

    Buying from local small businesses is smart in many ways!


    -Thomas M. Keeley III
  • Dear Friends at Mike’s Flooring & Design Center,

    On behalf of Worcester County GOLD (Giving Other Lives Dignity) Inc., and those we serve, I want to thank you for the generous sponsorship towards GOLD’s Golf Tournament Fundraiser.

     The funds raised at the tournament will support the Rainbow Fund for emergency financial assistance. As you know, every day at GOLD we receive referrals from social agencies to assist families who are struggling with food, utility, medication or housing bills.  It is the generous support by caring community partners that allows us to provide help for these needs. Thank you for being one of our community partners.

    -Claire Otterbein, Executive Director
  • Dear Mike,

    Thank you for opening our packet and taking the time to read the words from my heart.  I know this year will be our year to make a huge impact in our community! We will do this by investing in one precious life after the other. We value you and your support.

    With thanks,

    -Susan, OC Ravens Roost #44, Penguin Swim Tim
  • Hello Mike!

    First, I want to thank you so much for helping our family in our time of need.  The donation will help to feed the children as they seem to always be hungry. We are trusting in the Lord to help us and our budget to meet our needs. You are a wonderful person and we know the Lord will always be with you. Thank you again.

    -Vicki P. & Family
  • Dear Mike,

    Thank you so very much for your generosity donating to our Keenwick Sounds fair’s raffle table prize.  We could not have had a successful raffle without your thoughtfulness.  I can not thank you enough for your donation!  Our Raffle table was a success.

    Sincere Thanks,

    -Bonnie, Keenwick Sound Homeowner
  • Mike,

    Thank you so much for making my custom area rugs.  Thank you also for storing them for such a long time.  They look very nice!

    -Noreen Pleines
  • Dear Mike,

    Please find the enclosed balance for the work done in my unit in Fenwick Towers.  The tile installation was excellent- – it looks great! And I appreciate Steve’s persistence in getting the grout repaired in the shower.  I’m glad to give business to local providers who obviously take customer service seriously!

    Thank you!

    -June Landis
  • Thanks again Mike for an exceptional experience with your service!  Beth & I are very proud of our home and you have contributed to that feeling!

    -The Spartas
  • Hi Mike,

    Just a special note… Your crew did a great Job! cleaned everything up and came on time.  Very Pleased!!

    -Margaret (Pat) Dillon, Ocean Pines, MD
  • Mike,

    I know this is late in coming, but I just wanted to thank you for the wonderful gentleman you sent to install the threshold between our living room and kitchen.  He worked very diligently and did a wonderful job.  We are very happy with everything!

    -Joy and Bob
  • Hi Mike,
    I wanted to thank you for all of your help with the new flooring I purchased from you for my home office. The flooring looks great and gives the office a real professional look. Thanks again, and best of luck!


    -Ed Herold
  • Mike,
    We wanted to let you know how pleased we were with your service! You were extremely patient and helpful when we chose our carpet and the installation was very professional! Your installers did the complete tear out and reinstall with perfection! I come from a ‘carpet family’ as my brother was an installer and carpet store owner for 30 years so I’ve been around carpet for a long time. We were so VERY pleased when the entire process was handled in our absence and when we returned to our condo this weekend we were very pleased that everything was complete with all the furniture back in its place and everything very clean. This was a big job and we couldn’t be happier! Thanks again Mike for a ‘job well done and we will be back!

    -Greg & Debi, Waynesboro, PA
  • Your service men did a great job in both bathrooms and cleaned up afterward. I was very happy with their work.

    -AFC, Ocean City
  • Mike: Thank you for your help with our new carpet — the fellows did a fine job (as they have done in the past!). Your post-installation letter was much appreciated and demonstrates a well- run business.

    -Tim & Carolyn, Fenwick Island
  • Dear Mike:

    Thank you for providing the carpet and installation at our Joint Business Expo. You helped make the place look more professional. Please let me know if there is anything the Berlin Chamber can do for you.

    -Olive Mawyer, Director, Berlin Chamber of Commerce
  • Dear Mike’s Carpets,

    Yesterday my new carpet was installed by Mike’s Carpet and I am very happy with the service and friendliness from beginning to end that I received from all the employees I came into contact with. I was especially impressed with the installation crew who arrived early and spent a long day working hard in our condo moving furniture and old carpet neatly and carefully and putting everything back exactly in the right place and vacuumed our new carpet. Benny and his brothers were polite and professional and considerate. I would highly recommend him and his staff as role models for others! They are terrific! and their work is impeccable. Thank you Mike’s Carpet. I could not be happier!

    -Susan, Ocean View
  • The carpet looks great! Your guys did a wonderful job. Please tell them I am sorry there was so much furniture to move. They moved the furniture downstairs, installed the carpet and put the furniture back — in just a couple of hours. Thank you, thank you.

    -Betty, Bethany Beach
  • Steve,

    Thanks for a great job. According to our resident manager…he has never seen a better job!! Kudos to Jeff and his crew.

    We will recommend Mike’s Carpet to everyone in Sails II. Can’t wait to get down and see it for myself.

    -Valerie, Selbyville
  • Dear Steve,

    Just a note to say thank you for the excellent installation that you provided.

    Your contractors…were professional, courteous, and quick to install a great floor without flaws, mix-ups, or messes. We would recommend your services to anyone considering new flooring.

    -John & Tish